Shipping Policy

At Lushura.shop, we are committed to delivering your favorite fashion and lifestyle products to your doorstep in a safe, reliable, and timely manner. This Shipping Policy explains how we process, handle, and deliver your orders.

1. Order Processing Time

All orders are processed within 1–2 business days (excluding Sundays and public holidays).
Once your order is processed and dispatched, you will receive a confirmation email/SMS with tracking details.
In case of high order volumes or unforeseen delays, we will notify you immediately.

2. Shipping Timeline

Delivery is usually completed within 5–7 business days across most pin codes in India.
Remote or rural areas may take up to 8–10 business days.
We work with trusted courier partners to ensure fast and safe delivery.

3. Shipping Charges

Standard Shipping: Free on all prepaid orders above ₹999.
For Orders Below ₹999: A nominal shipping fee will be charged, displayed at checkout.
Cash on Delivery (COD): Additional COD handling charges may apply.

4. Delivery Areas

We currently ship across India covering major cities, towns, and rural locations.
At present, we do not ship internationally. We are working to expand our services globally soon.

5. Tracking Your Order

Once dispatched, you will receive a tracking ID via email/SMS.
You can use this ID on our website or the courier partner’s portal to track the live status of your shipment.

6. Delayed or Failed Deliveries

While we strive for timely deliveries, unforeseen events (natural calamities, strikes, courier delays, etc.) may cause delays.
If delivery is not possible due to incorrect address, unavailability of the recipient, or refusal to accept, the order will be returned to us. In such cases, re-shipping charges may apply.

7. Damaged or Lost Packages

If your package arrives damaged, defective, or missing items, kindly contact us immediately within 48 hours of delivery.
We will assist you with a replacement or refund as per our Refund & Cancellation Policy.

8. Change in Shipping Address

Customers can request a change in shipping address within 12 hours of placing the order by contacting our support team.
Once dispatched, the address cannot be modified.

9. Customer Support

For any shipping-related queries, please contact us:

Email: fashionhappy756@gmail.com
Phone: +91 70462 68037
Address: B Square, First Floor, Off College Road, Near Shraddha Petrol Pump, Yeolekar Mala, Nashik, Maharashtra – 422005, India

✅ This Shipping Policy is:

Transparent & Professional (gateway requirement).
Includes order processing, delivery time, charges, courier details, and support.
Clearly mentions founder’s business details + contact info, which boosts trust & legitimacy.

Would you like me to also prepare a short “Delivery Information Section” (2–3 lines) that can appear right under the product “Buy Now” button to reassure customers at checkout?